Terms and Conditions

Welcome to Miloslab. These Terms and Conditions (“Terms”) govern your use of our website, services, and purchases. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Use of Website

You agree to use the website lawfully and responsibly. You must not:

Use the site for fraudulent or unlawful purposes.
Interfere with the site’s functionality or security.
Copy, reproduce, or exploit our content without written permission.

We reserve the right to suspend or terminate access for violating these terms.

2. Products & Services

Miloslab specializes in lab-grown diamond products. We strive to ensure product descriptions, prices, and availability are accurate, but we do not guarantee their completeness or accuracy.

Pricing: All prices are listed in [insert currency] and may change without notice.
Orders: We reserve the right to reject or cancel orders due to errors, suspected fraud, or inventory issues.
Custom Orders: All custom products are final sale and cannot be returned unless defective.

3. Payments

We accept secure payments through trusted third-party processors. By placing an order, you confirm that:

You are authorized to use the payment method.
You provide accurate and complete billing details.

We are not responsible for any delays or issues caused by payment gateways.

4. Shipping & Delivery

We ship to selected regions using trusted logistics partners.

Delivery Time: Estimated delivery times are provided during checkout.
Delays: We are not liable for delays caused by external factors (e.g., customs, natural disasters).
Ownership: Risk of loss passes to you once the product is delivered.

5. Returns & Refunds

Please refer to our Return Policy page for full details. Generally:

Returns must be requested within [X] days of delivery.
Items must be unused and in original packaging.
Custom or engraved items are not eligible for return unless defective.

6. Intellectual Property

All content on the Miloslab website—including images, logos, designs, and text—is the intellectual property of Miloslab or its licensors.

You may not copy, reuse, or distribute any part of our site without permission.

7. Limitation of Liability

To the maximum extent permitted by law:

Miloslab shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.
We do not guarantee that the site will be error-free or uninterrupted.

8. User Accounts

If you create an account:

You are responsible for maintaining the confidentiality of your login credentials.
You agree to notify us immediately of any unauthorized access.

We may suspend or terminate accounts that violate our policies.

9. Third-Party Links

Our website may contain links to external websites. We do not endorse or take responsibility for the content or policies of third-party sites.

10. Governing Law

These Terms are governed by the laws of [Insert Jurisdiction, e.g., Bangladesh or USA], without regard to conflict of law principles.

11. Modifications

Miloslab reserves the right to modify these Terms at any time. Updates will be posted on this page with the revised “Effective Date.” Continued use of the site after changes constitutes your acceptance.