INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Are your diamonds natural or lab-grown?

At Miloslab, we offer both natural and certified lab-grown diamonds. Each diamond is carefully selected for its brilliance, ethical sourcing, and quality.

Are your diamonds conflict-free?

Yes. All our diamonds are ethically sourced and conflict-free, in full compliance with the Kimberley Process and responsible sourcing standards.

Do you provide diamond certification?

Absolutely. Every Miloslab diamond comes with a certification from internationally recognized gemological laboratories such as GIA or IGI, verifying its authenticity and quality.

 

Can I customize a jewelry design?

Yes! We offer bespoke jewelry services where you can personalize a piece—choose the diamond, setting, metal, and design to match your vision.

What is your return and exchange policy?

We offer a 7-day return or exchange policy for unworn and undamaged items. Custom or engraved pieces may not be eligible. Please check our full return policy for more details.

INFORMATION ABOUT US

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